This website is operated by EMILE STEENVELD PTE LTD
Throughout the site, the terms “we”, “us” and “our” refer to EMILE STEENVELD PTE LTD, hereinafter referred to as ES.
ES offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Payment of the full fee or deposit is required at the point of enrolment to secure your purchase or position, as indicated on the booking form or the proposal. Places on a course cannot be held without payment.
Early Bird discount fees are only available as advertised at the time and may change or be removed at any time.
Deposits are non-refundable.
Cancellation & Refund Policy
Fees once paid are non-refundable except by consumer laws. Any request must be made via email to firstname.lastname@example.org
ES reserves the right to cancel courses if necessary. In the unlikely event that this happens, you will be offered a transfer onto any future course, a credit, or when necessary a refund. ES may reimburse any reasonable, non-refundable expenses incurred by participants as a result of cancellation against receipts however insurance is recommended. Every effort will be made to give attendees no less than 5 working days' notice of cancellation.
Ownership & Intellectual Property Rights
All ES materials are owned by ES. All intellectual property rights in all materials available from Emile Steenveld, including the design, graphics and text of all printed materials and the audio of all webinars and podcasts, are owned by ES. No ES content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without ES prior permission. Any such use is strictly prohibited and will constitute an infringement of ES intellectual property rights.
Any personal information volunteered by participants during any interactions is to be treated with the utmost confidentiality and not shared, discussed or published outside of those training sessions, unless with the participant’s express approval in writing. This includes written, audio, video and images.
Where it is advised and sessions are recorded and the recording is shared with you, you agree to keep it confidential.
This coaching relationship, as well as all information (documented or verbal) that you share with me as part of this relationship, is bound to confidentiality but is not considered a legally confidential relationship (like in Medicine or Law).
I agree not to disclose any information linked to pertaining to you without your written consent.
You agree I may use your name and contact information on forms related to credentialling as proof of session.
Likewise, you agree not to disclose any information pertaining to me without my written consent; and you will not disclose my name as a reference without my consent.
Confidential information does not include information that:
(a) was in my possession prior to its being furnished by yourself;
(b) is generally known to the public or in your industry;
(c) is obtained by myself from a third party, without breach of any obligation to this agreement;
(d) is independently developed by myself without use of or reference to your confidential information; or
(e) that I am is required by law to disclose.
The participant agrees it will not directly or indirectly, whether for the participants own benefit or for the benefit of another, solicit, canvass, approach (or attempt to solicit, canvass or approach) or accept an approach from a client, employee, contractor of the Company for a period of eight weeks after the termination of any agreement without express written permission from ES.
ES reserves the right to remove any participant from a training course whose behaviour is deemed inappropriate by the discretion of ES or its representatives. In these circumstances, ES will neither refund any fees nor reimburse any other costs.
Please note agreements and promises made by you as to performance conduct which form part of this agreement.
ES will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that are caused by events outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control, including government mandates.
Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.
The information contained on the website is provided by ES in good faith. To the best of ES knowledge, the information is accurate and current. However, ES and its related employees or consultants do not make any representation or warranty as to the accuracy or completeness of the information.
Information and statements made on this website and all associated literature are for educational purposes only and are not intended to diagnose, treat, cure or prevent any disease. ES does not dispense medical advice or diagnose disease. If you have a medical condition, please consult your doctor. This website may contain links to websites operated by other parties. Such links are provided for your convenience and reference only.
ES is not responsible for the content or products of any linked site or any link contained in a linked site. ES does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site.
We acknowledge the importance and have the utmost respect for skilled Professionals and states that we have no professional experience in these fields. It is important you seek the advice of an expert in all matters pertaining to medical, health or legal fields such as a lawyer or doctor. rather than a psychic reading.
You are solely responsible for the actions you take in reliance on the content on, or accessed, through any offerings made by ES
Client hereby employs a Coach for the purpose of supporting the Client with respect to Client’s self-awareness, vision and goals, and strategic plans, has experience in such matters and agrees to render such coaching services. Client understands and agrees that she/he is not an employment agent, financial analyst, psychotherapist or business manager.
We have not promised, nor shall not be obligated to, and will not
1) procure or attempt to procure employment, business
or sales for the client
2) act as a therapist, providing psychological counselling,
psychoanalysis or behavioural therapy.
Missing sessions are strongly discouraged.
Please remember that not completing or partially completing your assignments is not a reason to reschedule or refund.
Disclaimer of Liability for Coaching:
Client hereby employs a Coach for the purpose of supporting the Client with respect to Client’s self-awareness, vision and goals, and strategic plans, has experience in such matters and agrees to render such services.
Client understands and agrees that she/he is not an employment agent, financial analyst, psychotherapist, medical professional, or business manager.
Booking a session:
If times are not pre-determined, booking sessions is your responsibility and lack of care results in your forfeiture. Sessions must be prepaid.
During the session:
Please do your best to present to a session fully focused and present. Prepare yourself with pen and a book, water, and anything else that helps you feel calm.
Having your computer and area set up and ready to go half an hour prior helps for the last-minute things that may pop up.
If you can bring your awareness into the call by taking 4 deep breaths prior to connecting. (Breath in for 4 counts, hold for 2 counts, out for 2 counts)
If you cannot achieve any of this present yourself as you are. This is your time, and showing who you are is important to the session. Your coach will guide you into the present.
Journal your break downs, break throughs, complaints, concerns, and all other thoughts. Contact us when needed in line with your program agreement.
Emergency sessions are sometimes available to book. Please ask me.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall ES, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless ES & Emile Steenveld and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless or until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of our operating company.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Coach: ES, Emile Steenveld and any person ES engages with to share information or training for the client’s betterment
Client: The person whose name is placed on page one client details.
"Non-Personal Information" (NPI) is information that is in no way personally identifiable, and that is obtained automatically when you access our Website with a web browser. "Personally, Identifiable Information" (PII) is non-public information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your name, address, phone number, credit card information, and other related information that you provide to us. Any capitalised terms not defined herein will have the same meaning as where they are defined elsewhere on our Website.
Your Personal Information (PII)
Links to Other Websites
Information We Collect
Generally, you control the amount and type of information you provide to us when using our Website. If you register as a Member to use our Website, you must provide PII in order for us to provide you with various features and/or functionality from our Website. As a Member, we collect your PII in the following ways:
Member Registration for Clients
When you register for membership as a client to use our coaching services, we collect your first name, last name, email address, country, time zone and other information listed.
Registration as a Coach or Guest Speaker
When you register as a coach, we collect your name, company name, phone number, Skype name, email address, PayPal email address, and other information listed.
There may be online forms used in our Website. The information you enter into these online forms may contain PII.
Our Website may offer premium features for which you must pay to use. If we were to charge you for the use of these premium features, we would need to collect payment source information (like a credit card) to bill you for using such premium features. There are no refunds or exchanges for premium or paid for features unless money-back guarantee is listed. If a money back guarantee is listed, please check the conditions on the listing webpage.
Computer Information Collected
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically (but not always) considered NPI. We may also collect any of the following:
Our Website uses “Cookies.” A Cookie is a small piece of data or text file stored in your computer or mobile device by your web browser. Cookies may contain text that can be read by a web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer; however, it may contain other information as well.
Identifying the Areas of Our Website That You Have Visited
Signing in and Identifying You as a Member or User to Our Website
Our Website Analytics
Re-marketing Our Products or Services to You
Navigating Our Website
Remembering Your Preferences and Settings
We may also use a technology called web beacons, to collect general information about your use of our Website and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails. Web Beacons also help us understand the behaviour of our customers and visitors. Our Web Beacons are not used to track your activity outside of our Website.
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our Website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyse trends among our Users to help improve our Website.
Why am I seeing ads by Google for products I’ve viewed?
Our website uses a remarketing advertising service. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing, you may see ads for our products you have previously looked at. As an example: Suppose you visit a website that sells computers, but you do not buy a computer on your first visit to that website. The website owner might like to encourage you to revisit their site and buy a computer by showing you their ads again on other websites you visit. We use remarketing for similar purposes, so you may see advertisements for our products as you search the Internet. For this to happen, Google, or other remarketing providers will read a cookie that is already in your browser, or they place a cookie in your browser when you visit our site or other sites using remarketing. (This can only happen if your browser is set to let it happen).
When you visit another website that works with Google, or other providers of remarketing advertising, you may see ads for products you previously viewed, although they may have nothing to do with the website you are seeing the ads on. So, going back to the computer example, you may see ads for computers on a news or weather website. This happens because your browser is sending Google the same cookie and encouraging you to revisit the computer website you previously visited to buy a computer.
You can prevent Google Analytics from recognising you on return visits to this site by disabling cookies on your browser. https://tools.google.com/dlpage/gaoptout
How Information is Used
We use the information we receive from you as follows:
Providing and Improving Our Website
We may use the PII you provide to us along with any computer information we receive to provide our Website to you as well as to make improvements to it.
Communications and Emails
When we communicate with you about our Website, we will use the email address you provided when registering as a Member. We may also send you alerts regarding your use of our Website. Finally, we may also send you emails with promotional information about our Website or offers from us or our affiliates, unless you have opted out of receiving such information. You can change contact preferences at any time through your account or by contacting us.
Sharing Information with Affiliates and Other Third Parties
We do not sell or share your PII to third parties for marketing purposes. We may use your Non-Personal Information for data aggregation purposes, which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PII. We may provide your PII to third parties that provide services with regards to our Website (like payment processors, web hosting companies, API services, coaches and other service providers.)
Your PII may be shared with third parties through an Application Program Interface “API.” Such third parties may include but are not limited to Facebook, Twitter, ShareThis.com, YouTube.com and Google.com. These API services help us provide you with a better experience when using our Website and Services. It also provides Life Coach Hub Ltd. with useful information such as visitor traffic.
Community Discussion Boards
Legally Required Releases of Information
We may be legally required to disclose your PII, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties, including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, our Users, employees, and affiliates.
Disclosures to Successors
Retaining Your Personal Information
We retain information we collect from you (including PII) for only as long as we need such information for legal, business, or tax purposes.
Protecting the Privacy Rights of Third Parties
If any postings you make to our Website contain information about third parties, you need to make sure you have permission to include them in your posting. While we are not legally liable for the actions of our Users, we will remove any postings for which we are notified that such postings violate the privacy rights of others.
Changing Your Information
You may change your PII at any time using facilities found on our Website. If you need assistance with updating your PII or removing yourself from our mailing lists, just send us an email with your request or contact us using our contact information found on our Website.
Opting Out of Sharing Information
You can always opt out of future unaffiliated third-party disclosures of your information. Such opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments or otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.
“Do Not Track” Settings
Some web browsers have settings that enable you to request that our Website does not track your movement within our Website. Our Website does not obey such settings when transmitted to and detected by our Website.
Change and turn off tracking features in your browser.
You can turn off tracking features and other security settings in your browser by visiting the following links:
For Internet Explorer visit:
For Mozilla Firefox visit:
For Google Chrome visit:
For Safari visit:
Protecting Children’s Privacy
We follow the Children’s Online Privacy Protection Act (COPPA). Even though our Website is not designed for use by anyone under the age of 18 (child), we realize a child may attempt to access our Website. We do not knowingly collect PII from a child under the age of 18. If you are a parent or guardian and believe your child is using our Website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a child is accessing our Website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users, nor do we have any liability to do so. If you are a child, please seek the permission from a parent or guardian before using our Website.
Our Security Policy
We have taken steps to build our Website using industry-standard encryption and authentication tools to protect the security of your PII. When we collect your PII through our Website, we will encrypt your PII before it travels over the Internet using industry-standard technology for conducting secure online transactions. We also use technologies such as secure routers and fire walls to protect your PII. Unfortunately, we cannot fully guarantee secure data transmission over the Internet because of its nature.
Once we receive your PII, we have security measures in place to protect against the loss or misuse of your PII, though again, we cannot fully guarantee against such loss or misuse. We strongly urge you to protect any password you may have for our Website and not share it with anyone. You should always log out of our Website when you are done using it, especially if you are sharing a computer with someone else or are using a computer in a public place.
Use of Credit Cards
You may have to provide a credit card to buy products and services from our Website. We use third-party billing services and HAVE NO CONTROL over these services. We use our commercially reasonable efforts to make sure that your credit card number is kept STRICTLY CONFIDENTIAL by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.
International Data Transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. Personal information that you publish on our website or submit for publication on our website may be available via the Internet around the world. We cannot prevent the use or misuse of such information by others. You hereby agree to the transfers of personal information described within this section.
This Policy is protected under United States and foreign copyrights. The copying, redistribution, use or publication by you, is strictly prohibited.